We take time to learn about your business
Our team will discuss your enquiry at length and advise on your promotional products of interest, provide sample and visual support, and enjoy discussing your marketing audience, goals and campaign objectives.
We will cover all angles from your Pantone colours for print and no fail delivery deadlines if your products are needed urgently in time for an event.
Diamond is proud to support all of our clients with a free full artwork and design service, upon point of order, as we understand that clubs and smaller businesses are not always able to source graphic design support.
Our flexible approach to your order means we are happy to liaise with different departments within your business, perhaps you have been tasked with sourcing the promo products but we need to speak to your graphic designer to make sure it all flows smoothly, no problem, happy to help.
Our team will also ensure that we know who will sign for your delivery when the courier drops your goods, to establish a point of contact if any courier issues do occur.
You will be consulted on font types and we will ask you to advise on your Brand Pantone colours for print to ensure brand and logo reproduction is as close as possible, and you are chuffed to bits with your finished promotional items! , and proud to hand them out to your clients and target audience
Your account manager will be in contact with you through all stages of your promotional product order, from quotation through to final delivery, customer service is key to our company ethics.
We will keep in contact with you after the event and make sure you are updated on product developments, and keep you in the loop on any product discounts or marketing news relevant to your business.
Not only do we provide a top notch service, along with a dedicated account manager, free artwork and design service, but our pricing is very competitive too!
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